Reports/Damage and rework by stage

Damage and rework by stage

01/05/2026 to 31/07/2026 · 184 work orders

Work orders run184across 8 stages

Damage events147.6% of work orders

Rework hours46.59 work orders re-run

First-pass rate92.4%89.1% in the quarter before

By stage

Where damage and rework arise across the eight production stages

Damage and rework by stage
Stage	Work orders	Damage events	Rework events	Rework hours	Damage rate
Cut	42	4	3	12.0	9.5%
Edge Grind	31	2	1	5.5	6.5%
Factory Polish	28	1	1	3.0	3.6%
Glue-up	19	2	1	6.0	10.5%
QC	24	0	0	0.0	0.0%
Deliver	16	3	2	9.0	18.8%
Install	18	2	1	11.0	11.1%
On-site Finish	6	0	0	0.0	0.0%
Total	184	14	9	46.5	7.6%

Rework hours are booked against the work order that was re-run. Stages are counted where the damage was found, not where it was caused.

Every event behind the counts above

Damage reported in the period
Reported	Work order	Project	Stage	What happened	Outcome
04/08/2026	WO-3320	PRJ-2601Mosman kitchen & butler's pantry	Cut	Chip on the front edge, 40 mmCalacatta Oro LOT-A2417	Reworkre-cut, 3.5 hours
29/07/2026	WO-3319	PRJ-2598Chatswood 12 apartments	Deliver	Corner broken on the truckCarrara Bianco LOT-A2201	Brokenpiece written off
21/07/2026	WO-3318	PRJ-2590Willoughby house	Install	Splashback short by 12 mmAbsolute Black LOT-B1102	Reworkre-made, 6.0 hours
14/07/2026	WO-3311	PRJ-2604Randwick vanities	Glue-up	Seam lifted overnightTaj Mahal Quartzite LOT-C0901	Closedre-glued, 2.0 hours
02/07/2026	WO-3305	PRJ-2607Neutral Bay island + splashback	Factory Polish	Blade mark on the polished faceDekton Kelya LOT-D0455	Closedrepolished, 3.0 hours